Client Service

Understanding people is at the heart of what we do and nothing shapes, drives or influences ‘real’ change like the insights our world-class expertise can reveal.

Before we ever talk to the market, we first make sure to listen really closely to the commissioning clients so that we design and deliver the best approach every time from the ground up.

We firmly believe that ‘great teams make for great projects’ and we engage regularly with field staff through face-to-face meetings, training and briefings and regular project updates. Our quality call-backs confirm time and again that our field staff are polite, professional and friendly, and we rely on their speedy and accurate data collection.

We design specific research projects by weaving together quantitative, qualitative and behavioural analysis in a manner that truly answers the unique questions at the heart of each research project.

QUALITATIVE RESEARCH Photo by Joseph Gruenthal on Unsplash

QUANTITATIVE RESEARCH Photo by Curtis MacNewton on Unsplash

BEHAVIOUR CHANGE Photo by Paul Skorupskas on Unsplash

Focus groups

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In-Depth Interviewing

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Customer Insights

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Ethnography

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Workshops & Consultancy

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Service Audit & Mystery Shopping

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Online Services

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Data Analysis

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PCP (Personal Construct Psychology)

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Why not get in touch to find out more?
We would love to hear from you!


Who We Are:

Interactions logo 300x86At Interactions we do market research, behaviour change, social marketing and service auditing (including mystery shopping). We are passionate about how people interact with ideas, products, services and each other. Our insight helps clients across Ireland and Europe better serve their customers and ultimately increase revenue.

Contact Us:

Interactions Research - Unit 2, Beach Court, Kilcoole,
Co. Wicklow, Ireland

+353 (01) 6461671

info@interactions.ie