We maintain a panel of trained and experienced Face to Face Interviewers nationwide who are available for mystery shopping and on street intercept interviews across ROI.
We specialise in both large & small ad hoc Online Surveys, Omnibus and continuous Online Tracking Studies. Clients can design bespoke research amongst their key target sample, and/or buy space on shared surveys amongst a nationally representative sample.
We work closely with clients to set, monitor & Track Quality Standards. Services include mystery shopping, remote & site quality checks, customer satisfaction & longitudinal KPI tracking.
Our quantitative service offering includes satisfaction studies & KPI tracking, user needs, communications testing, market segmentation, and NPD/feasibility studies.
At Interactions we do market research, behaviour change, social marketing and service auditing (including mystery shopping). We are passionate about how people interact with ideas, products, services and each other. Our insight helps clients across Ireland and Europe better serve their customers and ultimately increase revenue.
