Client Testimonials

“Interactions were extremely professional to deal with at all stages of the commuter & hubs project. We were very impressed with their thorough approach to designing & compiling the research on our behalf and the presentation of the final report was excellent. It was critical to us that the survey reach as wide an audience as possible and Interactions made sure that our expectations in this regard were matched and surpassed.”

Conor Sweeney

Enterprise Ireland Programme Manager

“Interactions have provided marketing and customer service research to Inver since 2016. They are both approachable and professional, and provided invaluable insights to assist us in not only meeting but exceeding the brief we gave them.
Interactions have provided a wide variety of insights that have added value to how we direct our marketing and engage with our customers. I would highly recommend them to other businesses.”

Sandra O'Callaghan

Communications and Marketing Manager, Inver Energy

“We were delighted with the amount of personal interest that Interactions took in delivering the research to the highest of standards. We found the results to be of immense use to us in crafting our radio programming to our target audience and we are in no doubt that this has helped us to increase our listenership very significantly since.
We found Interactions very professional and thorough on all occasions and would have no hesitation in recommending them to any other company.”

Kevin Branigan

CEO, Radio Nova (Brand Positioning Study)

“Interactions have worked for Dublin Bus for many years now and have an extensive knowledge base which provides useful insights for management. Their work is accurate, timely and professionally delivered.
We wish them many more years of success and congratulate them on 25 years in business.”

Donal Keating

Operations Manager, Dublin Bus (Service Audits)

“Bus Eireann’s commitment to customers is articulated in its Customer Charter, which is independently audited by Interactions on a quarterly basis. The level of service provided has never been less than outstanding. The collection, collation, analysis and presentation of the data has been exemplary and has been of great benefit in providing external verification of Bus Eireann service delivery.
It must also be noted that requests relating to unforeseen circumstances were responded to professionally and in a most timely manner.
I have never received any negative comment or observation from internal stakeholders, and the ongoing review of contract performance has been exceptionally positive always.”

Eugene Rownan

Procurement Executive, Bus Eireann (Customer Charter Service Audit)

“Eileen, I enjoyed the analysis of the recent survey by yourself & Claire. I am happy if you want to include Egis in your list of client testimonials or references.”

Gareth Brown

Chief Operating Officer, Egis Projects Ireland (CSat Tracker on behalf of TII)

“Meath County Council have found Interactions to be thoroughly professional and efficient in survey design and execution and we have been especially impressed at their levels of analysis & presentation of survey results in clear and concise format. The survey data gathered to date has been highly beneficial in providing an insight of the behaviours and attitudes of the public for various transportation related projects in County Meath.”

Cormac Ross

Resident Engineer, Meath County Council