Dublin Bus

Environmental issues

Air Quality

The category addresses management of air quality impacts resulting from stationary (e.g. depots) and mobile sources (e.g., buses). Relevant airborne pollutants include, but are not limited to, oxides of nitrogen (NOx), oxides of sulphur (SOx), volatile organic compounds (VOCs), heavy metals, particulate matter, and chlorofluorocarbons.

Energy Management

The category addresses environmental impacts associated with energy consumption. For Dublin Bus it would cover the provision of products and services derived from utility providers (grid energy) not owned or controlled by the company. More specifically, it includes management of energy efficiency and intensity, energy mix, as well as grid reliance. Upstream (e.g., suppliers) and downstream (e.g., product use) energy use is not included in the scope.

Water and wastewater management

The category addresses a company’s water use, water consumption, wastewater generation, and other impacts of operations on water resources, which may be influenced by regional differences in the availability and quality of and competition for water resources.

Waste management

The category addresses environmental issues associated with hazardous and non-hazardous waste generated by companies. It addresses a company’s management of solid wastes in manufacturing, agriculture, and other industrial processes. It covers treatment, handling, storage, disposal, and regulatory compliance.

Biodiversity Impacts

The category addresses management of the company’s impacts on ecosystems and biodiversity through activities including, but not limited to, land use for exploration, natural resource extraction, and cultivation, as well as project development, construction, and siting.

Impacts of climate change

The category addresses the company’s ability to manage risks and opportunities associated with direct exposure of its owned or controlled assets and operations to actual or potential physical impacts of climate change. The category relates to the company’s ability to adapt to increased frequency and severity of extreme weather, shifting climate, sea level risk, and other expected physical impacts of climate change.

Social issues

Labour practices

Labour practices relate to the fair and equitable work practices that affect employee hiring, working conditions, remuneration, disciplinary action etc. Companies that offer better driver working conditions may benefit from lower turnover rates, higher productivity, and the ability to hire staff to expand operations and increase revenue.

Employee health and safety

This category addresses a company’s ability to create and maintain a safe and healthy workplace environment that is free of injuries, fatalities, and illness. It is traditionally accomplished through implementing safety management plans, developing training requirements for employees and contractors, and conducting regular audits of their own practices as well as those of subcontractors.

Employee engagement, diversity and inclusion

This category addresses a company’s ability to ensure that its culture and hiring and promotion practices embrace the building of a diverse and inclusive workforce that reflects the makeup of local talent pools and its customer base.

Human rights and community relations

The category addresses management of the relationship between businesses and the communities in which they operate, including, but not limited to, management of direct and indirect impacts on core human rights and the treatment of indigenous peoples. More specifically, such management may cover socio-economic community impacts, community engagement, environmental justice, cultivation of local workforces, impact on local businesses, license to operate, and environmental/social impact assessments.

Customer privacy

The category addresses management of risks related to the use of personally identifiable information (PII) and other customer or user data for secondary purposes including but not limited to marketing through affiliates and non-affiliates. The scope of the category includes social issues that may arise from a company’s approach to collecting data, obtaining consent (e.g., opt-in policies), managing user and customer expectations regarding how their data is used, and managing evolving regulation.

Data security

The category addresses management of risks related to collection, retention, and use of sensitive, confidential, and/or proprietary customer or user data. It includes social issues that may arise from incidents such as data breaches in which personally identifiable information (PII) and other user or customer data may be exposed.

Governance Issues

Risk management (accidents and safety)

Road transportation involves inherent dangers, including accidents resulting from mechanical failure or human error. Companies in this industry take measures to train drivers and maintenance staff to minimize accidents. Evidence of injury and fatality rates, associated costs, and investment in safety technologies supports the significance of the issue for the industry.

Business ethics

Business ethics describes the management system for prevention of corruption and bribery and ensuring transparency throughout the value chain. This topic also covers matters such as whistle-blower policies and procedures.This includes sensitivity to business norms and standards as they shift over time, jurisdiction, and culture.

Management of the legal and regulatory environment

This topic covers the processes, procedures and practices a company has in place to meet the laws, regulations and compulsory standards set in their industry of operation.

Business model resilience

Business model resilience refers to a company’s ability to quickly and effectively adapt to changes directly impacting how their organisation functions with minimal disruption. This includes responsiveness to the transition to a low-carbon and climate-constrained economy, as well as growth and creation of new markets among unserved and underserved socio-economic populations.

Supply chain management and stakeholder engagement

Supply chain management in the context of ESG describes the strategy to manage environmental and social risks within the supply chain, including environmental impacts of packaging, sustainable sourcing and procurement processes.It addresses issues associated with environmental and social externalities created by suppliers through their operational activities.