Who We Work With

We have gained a reputation for sustainability research with our unique approach to understanding behaviour change and resistance. It is our belief that sustainability can only be good for both the financial outcomes of our clients and our own company. In a world where action is urgently needed, we bring our expertise to bear for clients who want to influence behaviour towards more sustainable choices.

We have worked with a range of clients in this sector, from public transport operators and transport authorities, to the European Commission, covering infrastructure, service quality, mystery shopping, customer experience.

We have a wealth of experience working with public sector clients, providing data collection and analysis, evaluating initiatives and interventions, pre- and post- surveys, and feasibility studies.

Whether it is music testing, or breakfast show format, or licence applications, we provide the market insights to deliver what the listenership wants.

Working with academic and industry partners across Europe, our experience as partners in major international sustainability projects connects us at the forefront of international best practice in sustainability and behavioural analysis.

Membership satisfaction surveys are valuable in collecting important feedback and helping you to focus on delivering a club or association that meets the needs of its members, and boost retention.