Who We Work With

We have gained a reputation for sustainability research with our unique approach to understanding behaviour change and resistance. It is our belief that sustainability can only be good for both the financial outcomes of our clients and our own company. In a world where action is urgently needed, we bring our expertise to bear for clients who want to influence behaviour towards more sustainable choices.

We have worked with a range of clients in this sector, from public transport operators and transport authorities, to the European Commission, covering infrastructure, service quality, mystery shopping, customer experience.

We have a wealth of experience working with public sector clients, providing data collection and analysis, evaluating initiatives and interventions, pre- and post- surveys, and feasibility studies.

Whether it is music testing, or breakfast show format, or licence applications, we provide the market insights to deliver what the listenership wants.

Employee/membership surveys are valuable in collecting important feedback and assessing climate and culture in your organisation or club. It also helps to identify needs and areas for improvement, boost retention rates and evaluate your communication channels and other internal initiatives. The Net Promoter Score measures likelihood to recommend your organisation to others and identifies Promoters, Passives and Detractors among your members.